Samsung Knox

All Systems Operational

Knox Asset Intelligence

Knox Asset Intelligence admin portal - Americas

Operational

Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Capture

Knox Capture - Mobile app

Operational

Knox Configure

Knox Configure admin portal - Americas

Operational

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Configure admin portal - China

Operational

Knox Deployment Program

Knox Reseller Portal - Americas

Operational

Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Reseller Portal - China

Operational

Knox E-FOTA

Knox E-FOTA admin portal - Americas

Operational

Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Guard

Knox Guard admin portal - Americas

Operational

Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe, Middle East, Africa

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox Mobile Enrollment

Knox Mobile Enrollment admin portal - Americas

Operational

Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox MSP Program

Knox MSP admin portal - Americas

Operational

Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Samsung Care+ for Business

Samsung Care+ for Business admin portal - Americas

Operational

Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

License management servers

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM, sp.sec.samsung.net)

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Samsung Knox websites

samsungknox.com

Operational

partner.samsungknox.com, developer.samsungknox.com

Operational

Support ticketing system

via developer.samsungknox.com, partner.samsungknox.com

Operational

via samsungknox.com

Operational

Knox Remote Support

Knox Remote Support - Americas

Operational

Knox Remote Support - Europe, Middle East, Africa

Operational

Knox Remote Support - Asia Pacific

Operational

Scheduled Maintenance

Upcoming system maintenance - Knox E-FOTAPlanned Maintenance

Schedule

September 21, 2025 5:00PM - 7:00PM PDT
September 22, 2025 12:00AM - 2:00AM UTC

Components

Knox E-FOTA

Locations

Knox E-FOTA admin portal - Americas, Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Description

The Samsung Knox team would like to inform you of an upcoming system maintenance to Knox E-FOTA. The update is planned for the following times: - Pacific Daylight Time (PDT): Sunday, September 21, 2025 5:00PM to Sunday, September 21, 2025 7:00PM - Greenwich Mean Time (GMT): Monday, September 22, 2025 12:00AM to Monday, September 22, 2025 2:00AM - Korea Standard Time (KST): Monday, September 22, 2025 9:00AM to Monday, September 22, 2025 11:00AM During this system maintenance, new firmware will not be synced to the E-FOTA servers. There's no anticipated impact to the operation of Knox E-FOTA or any existing enrolled devices. If you're experiencing any issues with creating a campaign or searching for available firmware, please try again after the service maintenance has ended. If you have any questions, contact Samsung Knox Support (www2.samsungknox.com/en/support). Thank you, The Samsung Knox Team

Upcoming system maintenance - Knox E-FOTAPlanned Maintenance

Schedule

September 28, 2025 5:00PM - 7:00PM PDT
September 29, 2025 12:00AM - 2:00AM UTC

Components

Knox E-FOTA

Locations

Knox E-FOTA admin portal - Americas, Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Description

The Samsung Knox team would like to inform you of an upcoming system maintenance to Knox E-FOTA. The update is planned for the following times: - Pacific Daylight Time (PDT): Sunday, September 28, 2025 5:00PM to Sunday, September 28, 2025 7:00PM - Greenwich Mean Time (GMT): Monday, September 29, 2025 12:00AM to Monday, September 29, 2025 2:00AM - Korea Standard Time (KST): Monday, September 29, 2025 9:00AM to Monday, September 29, 2025 11:00AM During this system maintenance, new firmware will not be synced to the E-FOTA servers. There's no anticipated impact to the operation of Knox E-FOTA or any existing enrolled devices. If you're experiencing any issues with creating a campaign or searching for available firmware, please try again after the service maintenance has ended. If you have any questions, contact Samsung Knox Support (www2.samsungknox.com/en/support). Thank you, The Samsung Knox Team

StatusHistory