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All Systems Operational

Samsung Knox

Website (samsungknox.com)

Operational

Support ticketing system (samsungknox.com)

Operational

Samsung Knox Partner Program

Website (partner.samsungknox.com, developer.samsungknox.com)

Operational

License key servers (ELM, KLM, SLM, Attestation, E-FOTA)

Operational

Support ticketing system (partner.samsungknox.com)

Operational

Knox Custom Configurator (KCC) portal

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox E-FOTA One

Knox E-FOTA One admin portal - Americas

Operational

Knox E-FOTA One admin portal - Europe

Operational

Knox E-FOTA Advanced

Admin web console (samsungefota.com/sma)

Operational

Deployment Services

Knox Configure (KC) admin portal - Americas

Operational

Knox Configure (KC) admin portal - Europe

Operational

Knox Mobile Enrollment (KME) admin portal - Americas

Operational

Knox Mobile Enrollment (KME) admin portal - Europe

Operational

Knox Mobile Enrollment (KME) profile management

Operational

Samsung device reseller portal - Americas

Operational

Samsung device reseller portal - Europe

Operational

Knox Deployment App

Operational

Samsung Knox China

Knox Configure (KC) admin portal - China

Operational

Samsung device reseller portal - China

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Licensing Service

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM)

Operational

Samsung SIM Unlock (SSU)

SSU server - US

Operational

Scheduled Maintenance

Schedule

September 19, 2020 9:00PM - September 20, 2020 5:00AM PDT
September 20, 2020 4:00AM - September 20, 2020 12:00PM UTC

Components

Knox Manage

Locations

Knox Manage admin portal - Americas

Description

The Samsung Knox team would like to inform you of upcoming system maintenance which impacts the Knox Manage service. Affected Infrastructure: Knox Manage US #2 The Knox Manage server infrastructure is planned to be unavailable at the following time: PDT (US): Saturday Sep 19, 2020 from 9:00PM to 5:00AM During this period, any activity that requires server infrastructure will be temporarily restricted, such as enrolling devices and configuring profiles or applications from the Admin Console. The operation of Knox Manage Agents will not be affected; the profiles that are already applied will work as usual. If you have any questions, please contact Samsung Knox Support (support.samsungknox.com). Thank you, The Samsung Knox Team