Samsung Knox

Knox Asset Intelligence

Knox Asset Intelligence admin portal - Americas

Operational

Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Capture

Knox Capture - Mobile app

Operational

Knox Configure

Knox Configure admin portal - Americas

Operational

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Configure admin portal - China

Operational

Knox Deployment Program

Knox Reseller Portal - Americas

Operational

Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Reseller Portal - China

Operational

Knox E-FOTA

Knox E-FOTA admin portal - Americas

Operational

Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Guard

Knox Guard admin portal - Americas

Operational

Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe, Middle East, Africa

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox Mobile Enrollment

Knox Mobile Enrollment admin portal - Americas

Operational

Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox MSP Program

Knox MSP admin portal - Americas

Operational

Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Samsung Care+ for Business

Samsung Care+ for Business admin portal - Americas

Operational

Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

License management servers

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM, sp.sec.samsung.net)

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Samsung Knox websites

samsungknox.com

Operational

partner.samsungknox.com, developer.samsungknox.com

Operational

Support ticketing system

via developer.samsungknox.com, partner.samsungknox.com

Operational

via samsungknox.com

Operational

Knox Remote Support

Knox Remote Support - Americas

Operational

Knox Remote Support - Europe, Middle East, Africa

Operational

Knox Remote Support - Asia Pacific

Operational

Scheduled Maintenance

Upcoming system maintenance - Knox Manage (Europe)Planned Maintenance

Schedule

May 24, 2025 5:00PM - May 25, 2025 12:00AM PDT
May 25, 2025 12:00AM - May 25, 2025 7:00AM UTC

Components

Knox Manage

Locations

Knox Manage admin portal - Europe, Middle East, Africa

Description

The Samsung Knox team would like to inform you of upcoming system maintenance which impacts the Knox Manage service in the EU region. The Knox Manage server infrastructure is planned to be unavailable at the following times: - British Summer Time (BST): Sunday May 25, 2025 from 1:00AM to 8:00AM - Eastern European Summer Time (EEST): Sunday May 25, 2025 from 3:00AM to 10:00AM - Korea Standard Time (KST): Sunday May 25, 2025 from 9:00AM to 4:00PM During this period, any activity that requires server infrastructure will be temporarily restricted, such as enrolling devices and configuring profiles or applications from the Admin Console. The operation of Knox Manage device-side client will not be affected and the profiles that are already applied will work as usual. If you have any questions, contact Samsung Knox Support (www2.samsungknox.com/en/support). Thank you, The Samsung Knox Team