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All Systems Operational

Samsung Knox

Website (samsungknox.com)

Operational

Support ticketing system (samsungknox.com)

Operational

Samsung Knox Partner Program

Website (partner.samsungknox.com, developer.samsungknox.com)

Operational

License key servers (ELM, KLM, SLM, Attestation, E-FOTA)

Operational

Support ticketing system (partner.samsungknox.com)

Operational

Knox Custom Configurator (KCC) portal

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox E-FOTA Advanced

Admin web console (samsungefota.com/sma)

Operational

Samsung SDS IAM & EMM

EMM admin portal - Europe

Operational

EMM admin portal - Americas

Operational

EMM admin portal - Asia Pacific

Operational

Deployment Services

Knox Configure (KC) admin portal - Americas

Operational

Knox Configure (KC) admin portal - Europe

Operational

Knox Mobile Enrollment (KME) admin portal - Americas

Operational

Knox Mobile Enrollment (KME) admin portal - Europe

Operational

Knox Mobile Enrollment (KME) profile management

Operational

Samsung device reseller portal - Americas

Operational

Samsung device reseller portal - Europe

Operational

Knox Deployment App

Operational

Samsung Knox China

Knox Configure (KC) admin portal - China

Operational

Samsung device reseller portal - China

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Licensing Service

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM)

Operational

Samsung SIM Unlock (SSU)

SSU server - US

Operational

Scheduled Maintenance

Schedule

December 20, 2019 10:00PM - 10:10PM PST
December 21, 2019 6:00AM - 6:10AM UTC

Components

Samsung Knox China

Locations

Knox Configure (KC) admin portal - China

Description

Due to scheduled maintenance of Knox Configure(KC) China, mobile enrollment, profile assignment and updating, etc. will not be available as follows. Maintenance Schedule CST Friday Dec.20, 2019 10:00PM - 10:10PM (10 minutes) KST Saturday Dec.20, 2019 0:00AM - 0:10AM (10 minutes) PST Friday Dec.20, 2019 7:00AM - 7:30AM (10 minutes) UTC Friday Dec.06, 2019 3:00PM - 3:10PM (10 minutes) NOTE : This maintenance will only impact Knox Configure(KC) in China Mainland. If you have any questions, please contact Samsung Knox support team. Thank you!