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Current Knox version 24.04

All Systems Operational

Knox Asset Intelligence

Knox Asset Intelligence admin portal - Americas

Operational

Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Capture

Knox Capture - Mobile app

Operational

Knox Configure

Knox Configure admin portal - Americas

Operational

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Configure admin portal - China

Operational

Knox Deployment Program

Knox Reseller Portal - Americas

Operational

Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Reseller Portal - China

Operational

Knox E-FOTA

Knox E-FOTA admin portal - Americas

Operational

Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Guard

Knox Guard admin portal - Americas

Operational

Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe, Middle East, Africa

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox Mobile Enrollment

Knox Mobile Enrollment admin portal - Americas

Operational

Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox MSP Program

Knox MSP admin portal - Americas

Operational

Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Samsung Care+ for Business

Samsung Care+ for Business admin portal - Americas

Operational

Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

License management servers

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM, sp.sec.samsung.net)

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Samsung Knox websites

samsungknox.com

Operational

partner.samsungknox.com, developer.samsungknox.com

Operational

Support ticketing system

via developer.samsungknox.com, partner.samsungknox.com

Operational

via samsungknox.com

Operational

Knox Remote Support

Knox Remote Support - Americas

Operational

Knox Remote Support - Europe, Middle East, Africa

Operational

Knox Remote Support - Asia Pacific

Operational

Scheduled Maintenance

Schedule

June 26, 2024 10:30AM - 3:30PM PDT
June 26, 2024 5:30PM - 10:30PM UTC

Components

Knox Asset Intelligence, Knox Configure, Knox Deployment Program, Knox E-FOTA, Knox Guard, Knox Manage, Knox Mobile Enrollment, Knox MSP Program, Samsung Care+ for Business, Samsung Knox websites, Knox Remote Support

Locations

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa, Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa, Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa, samsungknox.com, partner.samsungknox.com, developer.samsungknox.com, Knox Manage admin portal - Europe, Middle East, Africa, Knox Manage admin portal - Asia Pacific, Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa, Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa, Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa, Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa, Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa, Knox Remote Support - Europe, Middle East, Africa, Knox Remote Support - Asia Pacific

Description

The Samsung Knox team would like to inform you of upcoming system maintenance to the Knox cloud service infrastructure. The update is planned for the following times: - Pacific Daylight Time (PDT): Wednesday June 26, 2024 10:30AM to Wednesday June 26, 2024 3:30PM - Greenwich Mean Time (GMT): Wednesday June 26, 2024 5:30PM to Wednesday June 26, 2024 10:30PM - Korea Standard Time (KST): Wednesday June 26, 2024 2:30AM to Wednesday June 26, 2024 7:30AM During this system maintenance, there's no anticipated impact to the operation of the Knox cloud service or any existing enrolled devices. If you're unable to log into any Knox cloud service, enroll devices, or use the Knox cloud service APIs, please try again after the service maintenance has ended. If you have any questions, contact Samsung Knox Support (www2.samsungknox.com/en/support). Thank you, The Samsung Knox Team

Schedule

June 26, 2024 1:30PM - 6:30PM PDT
June 26, 2024 8:30PM - 1:30AM UTC

Components

Knox Asset Intelligence, Knox Configure, Knox Deployment Program, Knox E-FOTA, Knox Guard, Knox Manage, Knox Mobile Enrollment, Knox MSP Program, Samsung Care+ for Business, Samsung Knox websites, Knox Remote Support

Locations

Knox Configure admin portal - Americas, Knox Mobile Enrollment admin portal - Americas, Knox Reseller Portal - Americas, samsungknox.com, partner.samsungknox.com, developer.samsungknox.com, Knox Manage admin portal - Americas, Knox E-FOTA admin portal - Americas, Knox MSP admin portal - Americas, Knox Asset Intelligence admin portal - Americas, Knox Guard admin portal - Americas, Samsung Care+ for Business admin portal - Americas, Knox Remote Support - Americas

Description

The Samsung Knox team would like to inform you of upcoming system maintenance to the Knox cloud service infrastructure. The update is planned for the following times: - Pacific Daylight Time (PDT): Wednesday June 26, 2024 1:30PM to Wednesday June 26, 2024 6:30PM - Greenwich Mean Time (GMT): Wednesday June 26, 2024 8:30PM to Thursday June 27, 2024 1:30AM - Korea Standard Time (KST): Wednesday June 26, 2024 5:30AM to Wednesday June 26, 2024 10:30AM During this system maintenance, there's no anticipated impact to the operation of the Knox cloud service or any existing enrolled devices. If you're unable to log into any Knox cloud service, enroll devices, or use the Knox cloud service APIs, please try again after the service maintenance has ended. If you have any questions, contact Samsung Knox Support (www2.samsungknox.com/en/support). Thank you, The Samsung Knox Team