Samsung Knox

Knox Asset Intelligence

Knox Asset Intelligence admin portal - Americas

Operational

Knox Asset Intelligence admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Capture

Knox Capture - Mobile app

Operational

Knox Configure

Knox Configure admin portal - Americas

Operational

Knox Configure admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Configure admin portal - China

Operational

Knox Deployment Program

Knox Reseller Portal - Americas

Operational

Knox Reseller Portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Reseller Portal - China

Operational

Knox E-FOTA

Knox E-FOTA admin portal - Americas

Operational

Knox E-FOTA admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Guard

Knox Guard admin portal - Americas

Operational

Knox Guard admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox Manage

Knox Manage admin portal - Americas

Operational

Knox Manage admin portal - Europe, Middle East, Africa

Operational

Knox Manage admin portal - Asia Pacific

Operational

Knox Mobile Enrollment

Knox Mobile Enrollment admin portal - Americas

Operational

Knox Mobile Enrollment admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Knox MSP Program

Knox MSP admin portal - Americas

Operational

Knox MSP admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

Samsung Care+ for Business

Samsung Care+ for Business admin portal - Americas

Operational

Samsung Care+ for Business admin portal - Europe, Asia Pacific, Middle East, Africa

Operational

License management servers

Enterprise License Management (ELM)

Operational

Knox License Management (KLM)

Operational

Samsung License Management (SLM, sp.sec.samsung.net)

Operational

Enterprise License Management (ELM) - China

Operational

Knox License Management (KLM) - China

Operational

Samsung Knox websites

samsungknox.com

Operational

partner.samsungknox.com, developer.samsungknox.com

Operational

Support ticketing system

via developer.samsungknox.com, partner.samsungknox.com

Operational

via samsungknox.com

Operational

Knox Remote Support

Knox Remote Support - Americas

Operational

Knox Remote Support - Europe, Middle East, Africa

Operational

Knox Remote Support - Asia Pacific

Operational

Scheduled Maintenance

Upcoming system maintenance - support ticketing systemPlanned Maintenance

Schedule

April 28, 2024 3:00AM - 8:00AM PDT
April 28, 2024 10:00AM - 3:00PM UTC

Components

Support ticketing system

Locations

via developer.samsungknox.com, partner.samsungknox.com, via samsungknox.com

Description

The Samsung Knox Team would like to inform you of an upcoming system maintenance to the Knox support ticketing system. During this time period, new registrations to the Knox support ticketing system will be unavailable: - Pacific Daylight Time (PDT): Sunday April 28, 2024 3:00AM to Sunday April 28, 2024 8:00AM - Greenwich Mean Time (GMT): Sunday April 28, 2024 10:00AM to Sunday April 28, 2024 3:00PM - Korea Standard Time (KST): Sunday April 28, 2024 7:00PM to Monday April 29, 2024 12:00AM Access to Knox cloud services including the Knox Admin Portal, and access to existing support tickets will not be impacted. If you have any questions or concerns during the maintenance window, please contact your Samsung account representative or local call center (www2.samsungknox.com/en/support/contact-centers) for assistance. Thank you, The Samsung Knox Team